Privacy Policy

Effective Date: September 26, 2026

Stadler's Jewelry, Inc. respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and how it may be shared when you visit our website, purchase products, request jewelry or watch services, or communicate with us.

Information We Collect

We may collect information you provide directly to us, including:

• Your name

• Mailing or billing address

• Email address

• Telephone number

• Information related to purchases, repairs, orders, or service requests

• Communications you send to us

• SMS messaging preferences and consent records

When you use our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, and information about how you interact with the website.

Our online store is hosted by Shopify. Shopify and other service providers may process information necessary to operate the website, process payments, fulfill orders, and provide related services.

How We Use Your Information

Stadler's Jewelry, Inc. may use personal information to:

• Process and fulfill purchases and orders

• Manage jewelry, watch, and other service or repair requests

• Contact you about the status of an order or repair

• Notify you when an item is ready for pickup

• Respond to customer questions or support requests

• Maintain customer and transaction records

• Operate and improve our website and services

• Prevent fraud, misuse, or security incidents

• Comply with legal and regulatory obligations

SMS Communications

If you choose to receive text messages from Stadler's Jewelry, Inc., we may use your mobile telephone number to send customer-care messages concerning jewelry repairs, orders, status updates, pickup readiness, and related customer service communications.

SMS participation is optional. Message frequency varies depending on your repair, order, and interactions with us. Message and data rates may apply.

You may reply STOP at any time to opt out of SMS messages. You may reply HELP for assistance.

We maintain records of SMS consent and messaging preferences as necessary to operate our messaging service and comply with applicable requirements.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

SMS consent and opt-in information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Service providers that assist Stadler's Jewelry, Inc. in operating our communications systems may process information only as necessary to provide services on our behalf.

How We Share Information

We may share personal information with service providers that help us operate our business, including website hosting, ecommerce, payment processing, communications, data storage, and other business services.

These service providers may access information only as necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, property, or safety of Stadler's Jewelry, Inc., our customers, or others.

We do not sell personal information for marketing purposes.

Cookies and Website Technologies

Our website and the services used to operate it may use cookies and similar technologies to provide website functionality, remember preferences, analyze website usage, and support ecommerce features.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.

Data Retention

We retain personal information for as long as reasonably necessary to provide our products and services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Your Choices

You may contact Stadler's Jewelry, Inc. to request that we update or correct personal information we maintain about you, subject to applicable legal and recordkeeping requirements.

You may opt out of SMS communications at any time by replying STOP to a text message from us.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, legal requirements, or technology. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how Stadler's Jewelry, Inc. handles personal information, please contact us through the contact information provided on our website at stadlersjewelry.com.